From: Hunter, Patrick [NOMS] 1 May 2012

Dear Ms McNeill

Thank you for your email of 17 March asking for information about prison conditions for litigants. As your request does not fall within the terms of the Freedom of Information Act it has been dealt with it as a Treat Official enquiry and as such I have responded accordingly. I have answered each of your questions below in he order they appear:

1. With regard the position/recognition of McKenzie friends and the Prison Service, there is no individual or specific Prison Service Order (PSO) or Prison Service Instruction (PSI) which covers this particular subject but if in connection to an adjudication guidance can be found in the Prison Discipline Procedures PSI – PSI 47/2011 at paragraphs 2.10 t o 2.15 under Tarrant Principles.

If the matter does relate to an adjudication, the guidance states that at the start of every hearing, the adjudicator must ask the prisoner whether s/he wishes to have additional assistance and, if the prisoner expresses interest, must explain about the possibilities of legal representation, legal advice, or of assistance from a friend or adviser, also known as a McKenzie friend.

Requests for legal representation, legal advice or a McKenzie friend may also be made during the adjudication. McKenzie friends may ask for arrangements to be made before the hearing for access to various facilities in order to help the accused prepare the case. However, and as may be apparent from the above, a McKenzie friend cannot act as a legal representative in the same way as an appointed solicitor or barrister and therefore they do not attract the special privileges of things such as Rule 39 or legal visits.

This means that in terms of visiting arrangements the format would be a matter for local discretion and in relation to documentation passed between the prisoner and their McKenzie friend these would not attract the confidential privilege attached to Rule 39 unless they had originated from a solicitor or barrister or the Courts.

2. The decision to use the services of Emailaprisoner.com is at the sole discretion of individual Governors/Directors and there is no central directive from NOMS Headquarters that it should be made available across the prison estate.

3. While it is perceived that the cost of prisoners’ calls is relatively high this must be reflected in the fact that the telephone system (PINphone system) available to prisoners is viewed as a “private network” and the cost of calls are not currently linked to public call rates. This is because the public payphone service does not require the same level of investment as the prison PINphone system which must operate safely and securely within the prison setting. Furthermore, to reduce costs under the current contract would require a large subsidy at public expense. The PINphone system is a unique service designed to ensure safe and secure access to telephones for prisoners.

4. Postal orders are not the only way in which monies can be sent into prisoners. NOMS policy is set out in Paragraph 15.10.2 of Prison Service Instruction 26/2011, NOMS Finance Manual, this recommends that monies sent in by post should be by cheque or postal order to safeguard the sender and the recipient, but establishments cannot refuse to accept cash.

5. Litigant in Persons who are on remand are not afforded any different provisions with regard the PINphone system as convicted prisoners. However, where there are any urgent legal or compassionate circumstances, such as imminent court proceedings or a domestic crisis, Governors/Directors have the discretion to allow such calls to take place at public expense. Before agreeing to such, it must be confirmed that this need could not be met by means of a visit or letter and that the individual had insufficient credit within their PINphone account to make the call.

As stated these calls will be made at public expense and such calls can be made either via an official telephone or a generic PINphone account with pre-funded credit paid for by public funds. Furthermore, while the PINphone system does not accept incoming calls, arrangements can be made to allow prisoners to exceptionally receive calls on official telephones from official bodies or the Courts. However, this would again be at the Governors discretion.

Unconvicted prisoners are statutorily entitled to send two free letters every week and the cost of postage will be paid for by the local prison (normally sent at the 2nd Class rate of postage). They are also entitled to a Special Letter on top of their statutory entitlement if in exceptional circumstances and this would include in connection with their defence. They can send as many privilege letters (ones which are paid for by the prisoner) as they wish and are allowed to send over and above their statutory entitlement of letters. The policy which covers the above guidance can be found in PSI 49/2011 Prisoner Communications Services.

6. Prisoners who demonstrate that without IT there is a real risk of prejudice to their legal proceedings are issued with IT. The Governor/Director must be convinced that the prisoner's access to justice will genuinely be hampered without appropriate IT. The overriding purpose is not to provide equipment simply to make the manipulation of material easier or to facilitate swifter communications, but to prevent the impediment of access to legal documentation that might otherwise result if the equipment is not made available. For example, a piece of prosecution evidence might only be available in digital format or be so unwieldy in paper format as to be impractical and it might therefore disadvantage the prisoner if the necessary facilities were not provided.

Ideally, the prisoner's solicitor would make arrangements to bring such a piece of evidence to a legal visit to enable the client to view it and then take it away again, although if the prisoner is conducting their own defence it does not follow that IT must be provided for the duration of the case - it might only be needed to view that one piece of evidence and so should be withdrawn as soon as is practicable afterwards.

Governors/Directors must balance the prisoner's need against the serious threat that IT presents to security in prisons and where access is permitted must ensure that there are procedures and technical fixes in place to prevent misuse such as illicit access to the internet and the downloading/sharing of material that might endanger or cause distress to the public, staff and other prisoners, or otherwise undermine confidence in National Offender Management Service/Ministry of Justice.

Regards

Patrick Hunter
Offender Safety, Rights and Responsibilities Group
National Offender Management Service
Post Point 4.16,
4th Floor, Clive House
70 Petty France
London SW1H 9EX
Tele: 0300 047 5718